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Holiday Hours 2016-2017

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Our opening hours this year for customer service and sales will be as follows;

Saturday 24th December 2016 – closed
Sunday 25th December 2016 – closed
Monday 26th December 2016 – 12PM – 5PM
Tuesday 27th December 2016 – 9AM – 4PM
Wednesday 28th December 2016 – 9AM – 4PM
Thursday 29th December 2016 – 9AM – 4PM
Friday 30th December 2016 – 9AM – 4PM
Saturday 31st December 2016 – 9AM – 12PM
Sunday 1st January 2017 – closed
Monday 2nd January 2017 – closed
Tuesday 3rd January 2017 – we resume normal office hours

Note: We have full time staff on duty 24/7/365 for support!

During these hours support requests may be answered with delays, thanks for your understanding.


New Datacenter Frankfurt, Germany

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We are pleased to announce our newest Datacenter located in Frankfurt Germany. Direcadmin control panel accounts are now available to better serve our European customers.

Our servers are located at TelecityGroup facilities in Frankfurt home to DE-CIX the largest Internet exchange point in the world.

Bluebird Hosting customers can now be compliant with Germany’s Federal Data Protection Act (Bundesdatenschutzgesetz or BDSG) by hosting their data on German soil.

Frankfurt servers are our newest fleet of Control Panel servers offering these new features:

SSD Disk Drives – Blazing Fast disk read/write times
Nginx Apache Reverse proxy – Increased speed on static content


New Client Area Dashboard!

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Were happy to announce that our Client Area (Billing & Support) formally known as My.Bluebird has recently under went a major face-lift and a new back end version. A fresh new look and many new features and bug fixes have been addressed. This new theme and layout is fully responsive, mobile friendly and easier for you to navigate.

With this migration we chose to change the url from https://my.bluebirdhosting.ca to https://manage.bluebirdhosting.ca , please update your bookmarks.

When you first login the changes are immediately noticeable. Your dashboard allows you to view your services, domains, pending invoices and support tickets.

Other major improvement is our support ticket system. This latest re-design gives our customers an easier to use layout and an overall better experience.

Take a few minutues and try it out for yourself, experience this new theme at https://manage.bluebirdhosting.ca/


CVE-2016-5195 “Dirty COW” – We got you covered!

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As some of you may know there is a serious Linux kernel vulnerability, aka Dirty COW, (CVE-2016-5195). On October 19, 2016, a privilege escalation vulnerability in the Linux kernel was disclosed. The bug is nicknamed Dirty COW because the underlying issue was a race condition in the way kernel handles copy-on-write (COW). The exploit allows an unprivileged user on a Linux system to gain increased privileges.

All hosting accounts and websites are protected from this vulnerability, all our hosting servers were patched with the latest kernel fix.

Need additional resources regarding this vulnerability? then consider the following:

CVE-2016-5195

https://dirtycow.ninja/


NEW PHP Versions on Control Panels

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We are pleased to announce that PHP versions 5.6 and 7.0 are now available on all our control panel servers.

Version 5.5 remains the default PHP version until January 2017 afterwards version 5.6 will be the new default.

A reminder that PHP versions 4.4, 5.1, 5.2, 5.3, 5.4 & 5.5 are all EOL and no longer supported by PHP.

All earlier versions including 5.5 have been updated with hardened packages, HardenedPHP patches old PHP versions so there is no need to re-write scripts. Old depreciated version 4.4 has been disabled and is no longer available.


Domain Price Increase .COM

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Please take note of the following domain price increases which will take effect January 01, 2016:

Effective January 1, 2016

We will be increasing the price for .COM domain registrations. Price increases are due to US exchange rates and associated service fees with our providers.

Our domain pricing can be seen here : http://www.bluebirdhosting.ca/domains/


Domain Prices Increases .NET .MOBI .DK

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Please take note of the following domain price increases which will take effect January 01, 2015:

Effective January 1, 2015

We will be increasing the price for .net .mobi and .dk domain registrations. This is due to an increase by the registrar which we have no control over.

Our domain pricing can be seen here : http://www.bluebirdhosting.ca/domains/


More for 2015!

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We are happy to announce the following changes to our plans for 2015!

As of December 26th

FREE hosting accounts move from 100MB to 125MB of diskspace. They also increase from 500MB to 1GB of bandwidth.

Hatchling accounts go from 5GB to 10GB of bandwidth. Now Quarterly, Semi-Annually and Annually priced at $3.99 per/mth.

Nestling account price drop from $8.99 to $7.99 for Quarterly, Semi-Annually and Annually. Monthly price drop from $10.99 to $9.99

Fledging account price drop from $13.99 to $11.99 for Quarterly, Semi-Annually and Annually. Monthly price drop from $15.99 to $13.99


Holiday Hours 2014-2015

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Our opening hours this year for customer service and sales will be as follows;

Wednesday 24th December 2014 – 9AM – 12PM
Thursday 25th December 2014 closed
Friday 26th December 2014 closed
Saturay 27th December 2014 12PM – 5PM
Sunday 28th December 2014 – 9AM – 4PM
Monday 29th December 2014 – 9AM – 4PM
Tuesday 30th December 2014 – 9AM – 4PM
Wednesday 31st December 2014 – 9AM – 12PM
Thursday 1st Janauary 2015 – closed
Friday 2nd January 2015 – closed
Saturday 3rd January 2015 – closed
Sunday 4th January 2015 – closed
Monday 5th January 2015 we resume normal office hours

Note: We have full time staff on duty 24/7/365 for support!

During these hours support requests may be answered with delays, thanks for your understanding.


More New Domains!

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More new gTLD’s have been added to our Domain Registration. Below are some recent domain extensions added that you can now register your domains with!

  • .limo
  • .domains
  • .cab
  • .company
  • .uno
  • .menu
  • .computer
  • .systems
  • .academy
  • .management
  • .center
  • .builders
  • .email