Support

Customer Support Center

Use this page as your starting point to get the most out of all the tools we offer to offer you. We have developed this complete support and information centre with hundreds of searchable knowledge base articles, and video tutorials.

Remember, search the Knowledge Base first and if you don’t find a solution or understand we are always there to help 24/7

Client Area

Access your Billing & Support Tickets. Manage Domains, Hosting, Emails and more.

Knowledge Base

Find answers to all your web hosting related questions from our extensive knowledge base.

Browse Knowledgebase

Video Tutorials

Learn about our Control Panel with these simple video tutorials.

Watch Tutorials

Network Status

Check our current network status for priority services.

Check Status

Login Issues?

Some possible solutions for you.

How do i reset my Control Panel password?

You can reset your Control Panel password by following these steps:

How do i reset my Bluebird password?

If your looking to reset your Bluebird Client Area password.

Useful Articles

Some common questions

I cant reach my Web Site or Control Panel?

If it looks like your site is down, check this first!

Where is my Hosting Account Info?

Looking for your Hosting login information?

Canadian Shared Hosting

Canadian WordPress Hosting

Canadian Elastic Hosting