By far the most popular method of contacting us for support. If you need to request support for sales, billing and technical issues. You can access our Support tickets 24/7
and our support staff will assist you. Use our Submit Ticket
page.When submitting your support request please include as much information as possible.
How long do I have to wait for a reply?
Technical support is 24×7 and you can expect a reply in under 30 minutes. Sales and billing support is Monday-Saturday, 8am-4pm EST.
If you wish to send us an email you can submit your request to firstname.lastname@example.org
and a ticket will be automatically created with a reference number.
With a growing collection of articles on our web hosting services, there is lots of help available right here on this web site. Please read these before contacting support as answers to many common questions can be found here.Go to our Knowledgebase.